Start with your water supplier and address

Pinellas County Utilities maintains a live Watering Schedule and Rules page. It directs customers of other suppliers to check those suppliers’ restrictions. The rules can distinguish water sources and locations. This guide does not repeat a fixed schedule because restrictions can change.

Then check which zone has the problem

Watch a normal cycle from a safe spot and note the zone number, where the water lands, and whether a sprinkler head is blocked, tilted or broken. If only one corner stays dry, the fix may be coverage or a damaged component rather than more minutes on every zone. If you see damaged electrical equipment or an underground leak, do not dig or handle wiring yourself.

Useful note for a service request

“The southwest corner stays dry in zone two, but the driveway gets wet. My water supplier is ___. I checked its current restrictions.”

Look at the controller and rain shutoff

Record the controller model, current program, start times and any displayed error before changing settings. If the system runs after rain, ask for the rain shutoff or moisture-sensing device to be checked. Pinellas County’s water-conservation resources are a useful starting point for water-saving practices.

When to request a system check

Call when a head is broken, water pools after a cycle, pressure drops, the controller behaves unexpectedly, or several zones have uneven coverage. Share the address, water source, controller model if known, and a photo. A technician can then inspect the actual system and discuss repair options.

General information only. Check current restrictions with your water supplier and have a qualified professional assess the system before repairs.

Official resourcesPinellas County watering schedule and rulesPinellas County water conservation